Refund policy
Exchange /Return Policy for Attached Lifestyle Brand
We at Attached, are dedicated to ensuring your satisfaction with our products. However, if you need to make a return, please read our return policy carefully:
1. **Eligibility for Returns**:
- Only unused and unworn items that are in their original condition and not damaged are eligible for return. We strictly enforce this to maintain the highest standards of quality and hygiene.
- Accessories such as earrings, necklaces, glasses, and sunglasses are not eligible for return or exchange. Please consider your purchase of these items carefully.
2. **Return Process**:
- To initiate a return, please email us at hello@shopattached.com with your order details and the reason for the return.
- Our team will review your request and provide you with instructions on how to proceed if your return is approved.
- Please note that approval of returns is at our sole discretion, based on the criteria set out in this policy.
3. **Return Shipping**:
- All return shipping and postage costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
- Items must be returned to us within 20 days of the original purchase date.
4. **Store Credit**:
- Upon receiving and inspecting the returned item, we will issue a store credit if the return is approved. Please allow a reasonable amount of time for us to process your return and issue the credit.
- Store credit can be used for future purchases on our website and does not expire.
5. **Non-Returnable Items**:
- In addition to accessories, certain items may be marked as non-returnable or final sale on our website. Please check the product descriptions carefully before making your purchase.
6. **Exceptions**:
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error, cannot be returned.
- Only regular priced items may be returned, unfortunately sale items cannot be returned.
Please contact us at hello@shopattached.com if you have any questions or concerns regarding your return. We are here to help and ensure your shopping experience with us is pleasant and satisfying.
Thank you for choosing Attached Lifestyle Brand.
We at Attached, are dedicated to ensuring your satisfaction with our products. However, if you need to make a return, please read our return policy carefully:
1. **Eligibility for Returns**:
- Only unused and unworn items that are in their original condition and not damaged are eligible for return. We strictly enforce this to maintain the highest standards of quality and hygiene.
- Accessories such as earrings, necklaces, glasses, and sunglasses are not eligible for return or exchange. Please consider your purchase of these items carefully.
2. **Return Process**:
- To initiate a return, please email us at hello@shopattached.com with your order details and the reason for the return.
- Our team will review your request and provide you with instructions on how to proceed if your return is approved.
- Please note that approval of returns is at our sole discretion, based on the criteria set out in this policy.
3. **Return Shipping**:
- All return shipping and postage costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
- Items must be returned to us within 20 days of the original purchase date.
4. **Store Credit**:
- Upon receiving and inspecting the returned item, we will issue a store credit if the return is approved. Please allow a reasonable amount of time for us to process your return and issue the credit.
- Store credit can be used for future purchases on our website and does not expire.
5. **Non-Returnable Items**:
- In addition to accessories, certain items may be marked as non-returnable or final sale on our website. Please check the product descriptions carefully before making your purchase.
6. **Exceptions**:
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error, cannot be returned.
- Only regular priced items may be returned, unfortunately sale items cannot be returned.
Please contact us at hello@shopattached.com if you have any questions or concerns regarding your return. We are here to help and ensure your shopping experience with us is pleasant and satisfying.
Thank you for choosing Attached Lifestyle Brand.